Moving to Pflugerville and wondering who handles your water, power, and trash? You’re not alone. With a mix of city services, utility districts, and private contractors, it can feel confusing at first. This guide breaks down what you need to know, who to call, how to start each service, and when to set everything up so your move goes smoothly. Let’s dive in.
How utilities work in Pflugerville
Most Pflugerville addresses receive services through a combination of city departments, municipal utility districts (MUDs/WCIDs), and private vendors. The exact provider depends on your address. If you’re unsure, start with the city’s utilities pages, which link out to trash, recycling, bulk pickup, and hazardous waste guidance and can point you toward the right contacts for your location. Explore the city’s utilities resources on the official site to confirm your provider by address: City of Pflugerville utilities and disposal guidance.
For electricity, most of Pflugerville is served by Oncor’s delivery system. Oncor owns the poles and lines and handles outages. In deregulated parts of Texas, you choose a Retail Electric Provider (REP) for billing and plans. A few pockets near Austin’s service area may be served by Austin Energy, so confirm by address. For outages and reliability updates, go to Oncor’s site.
Water and wastewater: start service correctly
Water and wastewater are typically managed by the City of Pflugerville inside city service areas. Some neighborhoods are served by separate districts or private water systems. Always verify who serves your address before you apply. District sites, like Northtown MUD, publish customer FAQs, schedules, and contacts.
What to have ready
- Government photo ID
- Proof of ownership (closing documents or deed) or lease
- Desired start date and contact info
- Billing address and payment method
Deposits and connection fees vary by provider and can depend on credit or payment history. Ask about deposit amounts and any options to reduce or waive them.
City utility bills include a base meter charge plus volume charges. City staff have discussed water and wastewater rate adjustments tied to ongoing capital projects, with proposals affecting average bills in 2026. For context, see regional coverage of proposed changes: Statesman reporting on potential rate adjustments. Rates can change year to year, so check the city’s current utility billing information before you set up service.
Timing around closing
- Schedule service to start the day you take possession whenever possible.
- Some providers need proof of ownership to open an account in your name.
- Allow a few business days for account setup, especially during busy moving periods.
Electricity: choose a plan and turn on service
In most of Pflugerville, Oncor delivers your power while you choose a Retail Electric Provider for your rate plan and bill. If your home falls inside Austin Energy’s service boundary, you will not shop the REP market. For background on Texas’ mix of deregulated and municipal service areas, see this overview: KERA context on Texas electricity markets.
To shop plans, use the state’s comparison tools and read each plan’s Electricity Facts Label. Delivery charges from the TDU appear on your bill regardless of the REP you pick. For tips on comparing plans and usage-based pricing, review this guidance on shopping in Texas: how to compare electricity plans and EFLs.
Smart plan shopping tips
- Compare plans based on your expected monthly usage, not just the headline cents per kWh.
- Consider a fixed-rate plan for stable pricing.
- Read the EFL for fees, minimum usage thresholds, and early termination terms.
- Allow a few business days for activation. Switching providers does not interrupt power since Oncor continues delivery.
- For outages, contact Oncor and sign up for outage alerts.
Trash, recycling, and bulk pickup
If your address is inside the city’s service area, you will typically have weekly trash collection with city-provided carts, every-other-week recycling, and access to bulk pickup options. Pickup days, cart sizes, and rules appear on the city’s pages. Start with the City of Pflugerville trash program overview and the recycling pickup schedule.
Some neighborhoods are served by MUDs or WCIDs that contract with different haulers. That can change your pickup day, cart style, and who you call for customer service. If your home is in a district, check your district’s website for provider details and holiday schedules.
Special items and hazardous waste
- For large items and brush, review the city’s rules and schedule: Bulk pickup guidance.
- Hazardous materials like paints, oils, and electronics follow separate drop-off rules. Confirm what’s accepted and how to schedule: hazardous waste information.
Quick setup checklist
- Confirm your providers by address
- Start with the city’s utilities pages or your district’s website to identify who handles water, wastewater, and trash for your home. If you see a district name on your tax bill or closing documents, check that site for instructions.
- Gather documents
- Have your photo ID, proof of ownership or lease, start date, contact info, and payment method ready. Ask about deposits and connection fees.
- Open water and wastewater service
- Call or apply online with the city or your district. Confirm billing cycles and whether trash and recycling appear on the same bill.
- Set up electricity
- If you’re in the deregulated area, compare plans using the state’s tools, read the EFL, and choose a plan that fits your usage. Activation can take a few business days. For outages, go to Oncor.
- Schedule trash, recycling, and bulk pickup
- Confirm your collection days, order the right cart size, and follow the city’s accepted materials list to avoid missed pickups. See city schedules and rules: trash overview and recycling schedule.
Settle in with local support
Getting utilities set up is one of the last hurdles before you can relax in your new home. If you want a smooth move-in and neighborhood-level guidance, our team is here to help. From coordinating timelines around closing to sharing local tips on service areas and providers, you can count on Four22’s deep Pflugerville expertise.
Ready to make your move feel easy? Reach out to Four22 Realty Group for personalized help with buying, selling, or relocating in Pflugerville and the Austin metro.
FAQs
Who handles water and trash in Pflugerville?
- If you are inside city service areas, the City of Pflugerville manages water, wastewater, and city trash programs; some neighborhoods are served by MUDs or WCIDs, so always confirm by address on the city’s utilities pages.
Do I choose my electric company in Pflugerville?
- In most addresses yes, you select a Retail Electric Provider while Oncor delivers power; a few pockets are served by Austin Energy, so confirm your service area before shopping plans.
What documents do I need to start utilities?
- Have a government photo ID, proof of ownership or lease, your preferred start date, contact details, and a payment method; deposits and connection fees vary by provider.
When should I schedule utility start dates around closing?
- Aim for the day you take possession and allow a few business days for account setup or REP registration, especially during peak moving times.
How do I report a power outage in Pflugerville?
- Contact Oncor for outages, safety issues, and restoration updates; your REP handles billing questions.
Where can I find my trash and recycling pickup days?
- Check the city’s schedules for your area and any service updates at the trash program overview and recycling pickup schedule.
